Standing Index

Company Name Customer Index· 23 records

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52%

Did the product or service match how it was described?

34%

Was the final price consistent with what was quoted?

41%

Were concerns addressed in a timely way?

68%

Were people professional and easy to communicate with?

27%

Did the company treat customers consistently with how it presents itself?

Yes, fully

Mostly yes

Mostly no

No

Did the product or service match how it was described or advertised?

52%yes, fully↓ context

Was the final price consistent with what you were quoted or led to expect?

34%yes, fully↓ context

When you needed support, were your concerns addressed in a timely way?

41%yes, fully↓ context

Were the people you interacted with professional and easy to communicate with?

68%yes, fully↓ context

Did the company treat its customers consistently with how it presents itself?

27%yes, fully↓ context

Company NameB2B Partner Index· 14 records

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55%

Delivered as scoped and agreed upon?

65%

Easy and professional to work with?

38%

Final cost consistent with what was quoted?

42%

Issues communicated in a timely way?

50%

Would you work with them again?

Yes, fully

Mostly yes

Mostly no

No

Did the vendor/partner deliver what was scoped and agreed upon?

55%yes, fully↓ context

Were the people you worked with likeable and easy to do business with?

65%yes, fully↓ context

Was the final cost consistent with what was quoted?

38%yes, fully↓ context

Were issues or changes communicated in a timely and transparent way?

42%yes, fully↓ context

Would you work with this company again?

50%yes↓ context

Company NameEmployee Index· 10 records

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40%

Did the role match how it was described during hiring?

45%

Was compensation consistent with what you were told?

38%

Was workload consistent with what you were told?

30%

Could you raise concerns without fear of retaliation?

42%

Did autonomy match how the role was presented?

25%

Did the company treat employees consistently with what it promised?

Yes, fully

Mostly yes

Mostly no

No

Did the role match how it was described during hiring?

40%yes, fully↓ context

Was compensation consistent with what you were told before accepting?

45%yes, fully↓ context

Was workload and time commitment consistent with what you were told?

38%yes, fully↓ context

Could you raise concerns without fear of retaliation?

30%yes, fully↓ context

Did the level of autonomy match how the role was presented?

42%yes, fully↓ context

Did the company treat employees, partners, and customers consistently with what it promised?

25%yes, fully↓ context