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Verification
Region
Period
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52%
Did the product or service match how it was described or advertised?
34%
Was the final price consistent with what you were quoted or led to expect?
27%
When you needed support, were your concerns addressed in a timely way?
68%
Was the product or service delivered or completed within the agreed upon timeframe?
41%
Were the people you interacted with professional and easy to communicate with?
Yes
Mostly yes
Mostly no
No
Did the product or service match how it was described or advertised?
Read the why →
Was the final price consistent with what you were quoted or led to expect?
Read the why →
When you needed support, were your concerns addressed in a timely way?
Read the why →
Was the product or service delivered or completed within the agreed upon timeframe?
Read the why →
Were the people you interacted with professional and easy to communicate with?
Read the why →
Verification
Region
Period
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55%
Delivered as scoped and agreed upon?
65%
Final cost consistent with what was quoted?
38%
Issues communicated in a timely way?
42%
Did they demonstrate the expertise you expected for the work?
50%
Easy and likeable to work with?
Yes
Mostly yes
Mostly no
No
Delivered as scoped and agreed upon?
Read the why →
Final cost consistent with what was quoted?
Read the why →
Issues communicated in a timely way?
Read the why →
Did they demonstrate the expertise you expected for the work?
Read the why →
Easy and likeable to work with?
Read the why →
Verification
Region
Period
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40%
Was the role, including tasks, workload and time commitment consistent with what was described during hiring?
45%
Was your compensation, including salary/hourly rate, bonuses and benefits consistent with what you were told before accepting the offer?
38%
Do the company's written policies — PTO, remote work, parental leave — reflect how they actually operate?
30%
Were there real opportunities to grow and develop skills, as represented during hiring?
42%
Did leadership communicate honestly, even when the news was difficult?
25%
Did the company's behavior toward the people it worked with — employees, partners, and customers — reflect the commitments it made to them?
Yes
Mostly yes
Mostly no
No
Was the role, including tasks, workload and time commitment consistent with what was described during hiring?
Read the why →
Was your compensation, including salary/hourly rate, bonuses and benefits consistent with what you were told before accepting the offer?
Read the why →
Do the company's written policies — PTO, remote work, parental leave — reflect how they actually operate?
Read the why →
Were there real opportunities to grow and develop skills, as represented during hiring?
Read the why →
Did leadership communicate honestly, even when the news was difficult?
Read the why →
Did the company's behavior toward the people it worked with — employees, partners, and customers — reflect the commitments it made to them?
Read the why →
Verification
Region
Period
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40%
Did the work match how the gig was described?
45%
Was payment consistent with what was quoted or agreed?
38%
Were the people you worked with professional and easy to communicate with?
30%
Were expectations and scope clear throughout?
42%
Were you paid on time?
Yes
Mostly yes
Mostly no
No
Did the work match how the gig was described?
Read the why →
Was payment consistent with what was quoted or agreed?
Read the why →
Were the people you worked with professional and easy to communicate with?
Read the why →
Were expectations and scope clear throughout?
Read the why →
Were you paid on time?
Read the why →