Submit · Customer Report
What happened?
This is for the next person. Give your honest opinion on whether this company did what it said it would. Answer the five questions, add context if you'd like, and we'll add it to the record. Takes about 20 seconds.
Name
Email
Verification only. Never displayed.
Company
Industry
Please answer the five questions below.
01
Did the product or service match how it was described or advertised?
What you were shown and what you received are two different things. Sometimes.
02
Was the final price consistent with what you were quoted or led to expect?
A price that changes without warning is a different kind of problem than a price that's just high.
03
When you needed support, were your concerns addressed in a timely way?
How a company handles problems tells you more than how they handle everything going smoothly.
04
Was the product or service delivered or completed within the agreed upon timeframe?
The people you actually deal with are the company, as far as you're concerned.
05
Were the people you interacted with professional and easy to communicate with?
Every company has a version of itself it wants you to believe. This is whether they lived up to it.
Optional Context
Thanks for adding your experience to the record — it genuinely helps others. The strongest comments — and the safest ones — are grounded in what you personally witnessed.

If it happened to you: "I experienced..."  "In my time there..."  "When I worked with them..."  "This happened to me directly..."

If you heard it from someone who was there: "A colleague told me..."  "Someone I know who worked there said..."  "I was told by someone who experienced this firsthand..."
Which question does this relate to?
Your submission is anonymous. It will be reviewed and added to the Index within 24 hours. You cannot edit it after submission.
Thanks for adding your experience to the record — it genuinely helps others. We want to help you out too, so here's a quick heads up: the strongest comments — and the safest ones — are grounded in what you personally witnessed.

If it happened to you: "I experienced..."  "In my time there..."  "When I worked with them..."  "This happened to me directly..."

If you heard it from someone who was there: "A colleague told me..."  "Someone I know who worked there said..."  "I was told by someone who experienced this firsthand..."